Privacy Policy

Privacy Policy

Privacy Policy

Privacy Policy 

Last Updated On 13-Nov-2024 

Effective Date 01-Mar-2024 

 This Privacy Policy describes the policies of PS Patel Limited (T/A Swindon Dental & Implant Clinic), Unit 1a Lancaster House, Edison Park, Hindle Way, Swindon, England SN3 3RT, United Kingdom of Great Britain and Northern Ireland (the), email: pratik.patel@swindondentalimplants.co.uk, phone: (01793) 384 155 on the collection, use and disclosure of your information that we collect when you use our website ( www.swindondentalimplants.co.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service. 

 We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page. 

 Information We Collect: 

 We will collect and process the following personal information about you: 

  •  Name
  •  Email
  •  Mobile
  •  Date of Birth
  •  Address
  •  Payment Info

 

How We Collect Your Information: 

 We collect/receive information about you in the following manner: 

  •  When a user fills up the registration form or otherwise submits personal information
  •  Interacts with the website
  •  From public sources

 

How We Use Your Information: 

 We will use the information that we collect about you for the following purposes: 

  •  Marketing/ Promotional
  •  Creating user account
  •  Testimonials
  •  Customer feedback collection
  •  Enforce T&C
  •  Processing payment
  •  Support
  •  Administration info
  •  Site protection
  •  Manage user account

 

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law. 

How We Share Your Information: 

 We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below: 

  •  Analytics

 

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose. 

 We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner. 

Retention Of Your Information: 

 We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely. 

Your Rights: 

 Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at hello@swindondentalimplants.co.uk. We will respond to your request in accordance with applicable law. 

 You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at hello@swindondentalimplants.co.uk. 

 Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought. 

Cookies

Our website, at times, uses Google Analytics & Facebook Pixel to help analyse how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google & Other Marketing sites including Facebook & Instagram. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. We will not associate any data gathered from our site with any Personally Identifiable Information from any source unless you explicitly submit that information via a fill-in form on our website.

Additionally, you can prevent the cookie-generated data concerning your use of the website (including your abbreviated IP address) from being transferred and processed by Google by downloading and installing the browser plugin available under the following link: [https://tools.google.com/dlpage/gaoptout?hl].

Security: 

 The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. 

Third Party Links & Use Of Your Information: 

 Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. 

Grievance / Data Protection Officer: 

 If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at PS Patel Limited (T/A Swindon Dental & Implant Clinic), Unit 1a Lancaster House, Edison Park, Hindle Way, Swindon, email: hello@swindondentalimplants.co.uk. We will address your concerns in accordance with applicable law. 

Patient Testimonials

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Sarah Dena profile picture
Sarah Dena
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional & caring team. Highly recommend them.
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Gaurang Patel profile picture
Gaurang Patel
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Excellent treatment of my damaged tooth. Highly recommend the practice and Pratik as a dentist. Excellent and professional in all he does and assures you as a patient
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Solria Ng profile picture
Solria Ng
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I highly recommend Dr Pratik Patel at the Swindon Dental & Implant Clinic. It has been over a year since he completed my bone graft and dental implant treatments, and the results are fantastic. Even though the procedure ended up costing more than my original budget, the exceptional quality of care by the whole team made it completely worth it. Dr Patel’s expertise, dedication, and absolute thoroughness made me feel incredibly safe and well cared for. If you need any dental treatment, this is definitely the place to go.
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Tania Berry profile picture
Tania Berry
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Really good service 👏 excellent explanation of treatment and process.
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Hanif profile picture
Hanif
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Every visit to Swinon Dental and Implant Clinic has been a wonderful experience. From the moment I walk through the door, the reception staff are warm, friendly, and make me feel comfortable and welcome. The whole team is professional, welcoming, and the practice is always clean and well organised. My dentist, Vanessa, and her team are always kind, professional, and take the time to explain everything clearly, which helps me feel relaxed and comfortable throughout every appointment. I truly appreciate the excellent care I receive and would highly recommend Swinon Dental and Implant Clinic to anyone looking for a trustworthy, caring, and professional dental practice. Thank you, Vanessa and the entire team, for your outstanding care!
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Francesca Morton profile picture
Francesca Morton
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I cannot put into words how appreciative i am of everyone at Swindon Dental & Implant Clinic. After being hurt in an accident in December resulting in a broken face, missing tooth, 2 impacted and broken teeth and a traumatic ‘emergency fix’ done abroad i did a lot of research to find the right dentist to help me and came across this clinic. Upon emailing and explaining my situation, i was booked in straight away, literally the next day, for a consultation, xrays and to fix the mess my mouth had been left in. Pratik, after hearing about the lack of treatment or care i received following the injury, also did a full check of my face and jaw after i was turned away from the hospital to give me peace of mind. From the moment i entered the clinic i was met with nothing but compassion, kindness and understanding. Being generally very nervous of the dentist and even more wary after the treatment abroad and the PTSD sustained from it Pratik, Gemma and Lucia have gone out of their way from the very first day to make sure i am always okay, understand whats happening, and to make me comfortable enough that i can ask for a break whenever its to much. We went through several options of different fixes, what the pros/cons of each were, what they all entailed and longevity. The choice was ultimately mine but Pratik made sure i had all the information i needed to make the right decision for me. We are nearing the end of my treatment, for now anyway, and i am just so grateful to the team for everything they have done to help me. Everytime i walk through the door i dont feel like just another patient, i feel remembered and welcomed because they genuinely care about you. I would recommend this dentistry clinic to absolutely everyone, whether you just need general dentistry or you've also suffered something traumatic like i did, you will not find any better treatment than here. Ive cried through the majority of my appointments (i am not a crier) and they have always been so kind and understanding, checking if i need to stop, a break or a tissue. I guarantee if i asked for a gold star at the end of an appointment they would go out of their way to get me one, because thats just how kind the whole team are. I genuinely wish i could offer more than just a review but i hope this helps them and anyone who is unsure and needing reassurance, that this is the place to go.
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Julie Thomas profile picture
Julie Thomas
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Really nervous of Dentists, but the entire team went out of their way to put me at ease. The Dentist himself, Mr Patel was patient and explained everything very well. I would absolutely recommend this practice for anyone who has a fear of dentists!
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Anna Greenhalgh profile picture
Anna Greenhalgh
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have had an excellent experience with the practice. Starting with a same day emergency consultation after I lost a crown fitted elsewhere. After careful consideration, I subsequently had an implant fitted with all the steps and pros and cons explained transparently along the way. I am delighted with the end result and have moved my whole family to the practice after receiving such great care. Everyone is so kind and welcoming but special shout out to Gemma who has just the perfect blend of compassion, humour and professionalism!
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